Trivium Delta Psychology Group, PC
SMS Privacy Policy & Terms and Conditions
Effective Date: March 12, 2026
Trivium Delta Psychology Group, PC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including information provided in connection with SMS (text message) communications. This policy also serves as our SMS Terms and Conditions as required by telecommunications carriers.
1. INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us when you contact us, schedule appointments, or communicate with our practice. The types of personal information we may collect include:
• Full name
• Phone number (including mobile phone number for SMS communications)
• Email address
• Appointment dates, times, and scheduling preferences
• Billing information (such as insurance information or payment-related inquiries)
• Communications you send to us, including responses to appointment reminders and scheduling messages
We do not collect sensitive clinical or diagnostic information through SMS communications. SMS is used solely for administrative and scheduling purposes as described below.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use the personal information we collect for the following purposes:
• To send appointment reminders and confirmations
• To communicate regarding appointment scheduling, cancellations, or rescheduling request
• To respond to billing-related inquiries (e.g., outstanding balances, insurance questions)
• To facilitate administrative communications between our staff and patients
• To comply with applicable legal and regulatory obligations
We do not use your personal information for marketing or promotional communications. All SMS messages sent by our practice are transactional and administrative in nature.
3. HOW WE SHARE YOUR PERSONAL INFORMATION
We respect your privacy and take the confidentiality of your personal information seriously. We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or commercial purposes.
SMS consent and SMS opt-in data are not shared with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties.
We may share your information only in the following limited circumstances:
• With our staff and administrative personnel who need access to fulfill their job duties
• With healthcare providers directly involved in your care, when necessary and permitted
• With our telecommunications service provider (RingCentral) solely for the purpose of delivering SMS messages — this provider is bound by confidentiality obligations and is not permitted to use your information for any other purpose
• When required by law, court order, or governmental authority
• To protect the rights, safety, or property of our practice, patients, or the public
4. SMS COMMUNICATIONS — TERMS AND CONDITIONS
4.1 Nature of SMS Communications
By providing your mobile phone number and consenting to receive SMS messages from Trivium Delta Psychology Group, PC, you agree to receive the following types of messages:
• Appointment reminders and confirmations
• Appointment scheduling, cancellation, and rescheduling notifications
• Responses to your own text message inquiries regarding scheduling or billing
• Administrative communications from our staff related to your appointments or account
We do not send marketing, promotional, or solicitation messages via SMS.
4.2 SMS Opt-In
You may provide consent to receive SMS messages from us by providing your mobile phone number on our intake forms or web forms and indicating your consent, by consenting verbally during an office interaction, or by texting our practice directly.
4.3 Message Frequency
Message frequency varies. The number of messages you receive will depend on your appointment schedule and any active communications between you and our office.
4.4 Message and Data Rates
Message and data rates may apply. Please contact your mobile carrier if you have questions about your messaging plan.
4.5 Opting Out
You may opt out of receiving SMS messages from us at any time. To stop receiving messages, reply STOP to any text message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent. You may also contact our office directly to opt out.
4.6 Getting Help
For assistance, reply HELP to any message or visit us at www.dr-bri.com.
4.7 SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Trivium Delta Psychology Group, PC. This includes SMS messages for appointment reminders, scheduling communications, and administrative conversations. Message frequency varies. Message and data rates may apply. See privacy policy at www.dr-bri.com/SMS-privacy-policy. Message HELP for help. Reply STOP to any message to opt out.
5. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or destruction. Our SMS communications provider (RingCentral) is a HIPAA-compliant platform and is subject to a Business Associate Agreement (BAA) where applicable.
While we take data security seriously, no method of electronic transmission or storage is completely secure. If you have concerns about the security of your information, please contact us directly.
6. YOUR RIGHTS
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request that we delete your personal information, subject to applicable legal requirements
• Withdraw your consent to SMS communications at any time (see Section 4.5)
• Contact us with questions or concerns about how we handle your information
7. CHILDREN'S PRIVACY
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If a minor is a patient, all communications are directed to the parent or legal guardian.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website at www.dr-bri.com with a revised effective date. Your continued use of our services after any update constitutes your acceptance of the revised policy.
9. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our SMS communications, please contact us:
Trivium Delta Psychology Group, PC
Website: wwwdr-bri.com
Phone: 626.208.9426
Email: bri@triviumd.com